Terms & Conditions


You are covered by The Consumer Guarantees Act in New Zealand. We will replace or refund for any product delivered that differs in any way from that which is advertised on our site.


A. The following are the terms and conditions for use of Pelle Care Products Ltd (hereinafter referred to as “Pelle Care Products Ltd”) website, with domain name,
www.pellecare.co.nz ("the website").
B. The website is owned, hosted and maintained by Pelle Care Products Ltd.
C. By accessing and using the website, you (“the user”), agree to be legally bound by the terms and conditions as are set out in this notice. The user is therefore urged to familiarise his /herself with these terms and conditions prior to the usage of the website. If the user does not wish to be bound by these terms and conditions, then he / she may not access, display, use, download and/or otherwise copy or distribute any of the content of this website.


1.1 To ensure acquaintance with and awareness of the privacy measures and polices of Pelle Care Products Ltd, the user acknowledges that he / she has read and understood the underlying privacy clauses incorporated in these terms and conditions:
a) the user may visit the website without providing any personal information.
b) for Pelle Care Products Ltd to continually assess the popularity and use of the website and improve it for the users, the website server will collect information to measure the number of visits, average time spent at the website, pages viewed, etc.
c) Pelle Care Products Ltd however assumes no obligation to protect any user’s information, but does guarantee not to distribute or share a user's information with any third party.


2.1 The user agrees that the use of this website will be for lawful purposes only and no modification of the material or content will be permitted.
2.2 The user agrees that he / she will not use this website for any unlawful purpose, including but not limited to:
a) commercial purposes;
b) commission of a criminal offence (including but not limited to defaming, abusing, harassing, stalking, threatening or otherwise violating any legal rights of others;
c) transmit unlawful material; including but not limited to:
• publishing, posting, uploading, distributing or disseminating any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
• uploading files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity)
• uploading files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer;
• falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
d) gain unauthorised access to other computer systems, with intention to harvest or otherwise collect information about others, including e-mail addresses, without their consent; or
e) violate any applicable laws or regulations.


3.1 Pelle Care Products Ltd reserves the right to, from time to time and at its own discretion, change, modify, add to or remove from portions or the whole of the terms and conditions. Changes to the terms and conditions will become effective upon such changes being posted to the website. It is thus the user’s obligation to at all times, check the terms and conditions on the website for changes or updates.
3.2 The user’s continued use of the website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by the terms and conditions, including such changes or updates.


4.1 The user agrees to access and use this site entirely at your own risk and all content on the website is provided “as is” without any warranty or condition of any kind.
4.2 Pelle Care Products Ltd makes no representations or warranties of any kind, whether express or implied:
a) as to the suitability, reliability, availability, timeliness and accuracy of content on the website;
b) that the functions provided by the website will be uninterrupted or error-free, or that the website or the server is free from viruses or other harmful components.
4.3 While Pelle Care Products Ltd will take every effort is made to ensure that the information provided on the website is current and accurate, the user should not assume that the information on the website is always current or accurate, and other sources of this information should be consulted before making any decision to act on the information displayed on this website and the user acknowledges that he / she will not hold Pelle Care Products Ltd, its parent companies, subsidiaries, affiliates, directors, employees, officials, suppliers, agents and/or representatives, under no circumstances and will keep them fully indemnified, from and against any loss or damage suffered or liability incurred in respect of any third party, which arises from the user’s use of the website, and such loss or damage may include but not limited to, liable for any defamatory, offensive or illegal conduct of other users or third parties.
4.4 The user acknowledges that he / she will not hold Pelle Care Products Ltd, its parent companies, subsidiaries, affiliates, directors, employees, officials, suppliers, agents and/or representatives liable for any direct, indirect, punitive, incidental, consequential damages, or any damages whatsoever arising from the use of this website regardless of how the damages arise, which damages may include but not limited to:
a) damages for loss of data or profits, arising out of or in any way connected with the use or performance of the website, including but not limited to claim, demand, or damage, injury caused by any failure of performance or errors, omission, inaccuracy, interpretation, deletion, defect, delay in accessing material or content of the website, viruses, connection failures, theft, alteration of use, attorneys' fees, or any other action asserted by any third party due to or arising out of your use of or conduct on the website;
b) incompleteness of material or content on the website;
c) errors, omissions or inaccuracy of material or content on the website;
d) the delay or inability to use the website or related services;
e) the provision of or failure to provide services or for any information, software,
products, services or related graphics obtained through the website; or
f) any other damages otherwise arising out of the use of the website, whether
based on contract, tort, negligence, strict liability or otherwise even if Pelle Care Products Ltd has been advised of the possibility of damages.


5.1 Pelle Care Products Ltd retains copyright in the website and all current and future content that is displayed on the website which is not owned by third parties.
5.2 The user acknowledges that content, including but not limited to text, graphics or other material contained in either sponsor advertisements or electronically distributed,
commercially produced information presented to him / her by the website is protected by copyrights, trademarks, service marks, patents or other proprietary rights and
5.3 The user may make a copy of this content for his / her personal, non-commercial use only, provided that he / she keeps all copyright and other proprietary notices intact.
5.4 The user may not, for any commercial purpose without written prior consent of Pelle Care Products Ltd, modify, copy, reproduce, duplicate, republish, resell, upload, post,
transmit, or distribute in any way content available through the website and its
associated web sites.


6.1 This website provides links to other websites.
6.2 The fact that we have such links must not be construed as constituting any
relationship or endorsement of the linked third party, and reliance on all information
and content provided by the external links is done so at the user’s own risk.
6.3 Third party advertising and promotional material may be displayed on the site from time to time, and the display of such material should not be construed as Pelle Care Products Ltd endorsing or creating any relationship between Pelle Care Products Ltd and that third party. Reliance on any such promotional or advertising material is entirely at the
user’s own risk.


Any third party wishing to link the website to their website must obtain permission
from Pelle Care Products Ltd by directing such request to the webmaster, using the contact details in clause 11 below and permission may be granted on terms and conditions
agreed to by Pelle Care Products Ltd.


Pelle Care Products Ltd reserves the right to make changes and/or terminate access to any part or the entire website and any related service(s) at any time, with or without
cause, with or without notice, effective immediately, for any reason whatsoever.


All discounts and vouchers issued by Pelle Care Products Ltd, shall be redeemable only on products advertised at full retail price. Discounts and vouchers are not available cumulatively with any other offers made on the website. We also reserve the right to exclude any categories included in the range of products made redeemable for such discounts and vouchers.

10. SERVICE Terms and conditions

Pellé® and the Pellé logo are registered trademarks of Pelle Care Products Ltd in New Zealand. All work undertaken by Pelle Care and/or its agents is subject to the terms and conditions outlined on this page.

PAYMENT: Terms are payment strictly upon completion of work, except in the case of insurance excess payments; where Pelle Care is directed to collect the excess payment for approved insurance repair work, such payment is to be made by the claimant in advance of the commencement of said work. Online payment through direct credit into our bank account is preferred. Credit card payment through the secure online payment system is acceptable but incurs a small processing fee. All products and services are subject to Goods and Services Tax (GST).

TRAVEL CHARGES: On-site estimates and work undertaken outside of Timaru are subject to travel charges at the discretion of Pelle Care and in accordance with the current standard mileage rate recommended by Inland Revenue.

TRANSPORTATION & TRANSIT INSURANCE DISCLAIMER: Transportation of any and all furniture items to and from our premises is the responsibility of the client. Where we are asked to arrange for transportation of furniture items, appropriate charges will apply. While all care is taken to transport furniture safely and securely, transit insurance is entirely the responsibility of the client. No responsibility will be accepted by Pelle Care and/or its agents for damage to or loss of items being carried in transit.

STORAGE & STORAGE INSURANCE DISCLAIMER: Storage of furniture, vehicles, and other goods at our premises is undertaken at the client's risk. While all care is taken to store furniture items safely and securely, storage insurance is entirely the responsibility of the client. No responsibility will be accepted by Pelle Care and/or its agents for damage to or loss of items being stored at our premises or other designated secure locations.

WARRANTY DISCLAIMER: It is accepted by the client that Pelle Care and/or its agents have been engaged by the customer as a result of flaws, damage, excessive or normal wear to the material, or a desire to improve the appearance of the leather to the item that is being restored. It is understood that Pelle Care and its agents accordingly do not offer a general warranty of the repaired item, nor do we state the item will be returned to good-as-new condition.

REPAIRS DISCLAIMER: Due to the nature and differing characteristics of leather materials available on the market, Pelle Care cannot guarantee that every repair will turn out to be invisible. Every effort will be made by the Leatherwise technician to qualify as accurately as possible the likely end result of a repair being undertaken.

CANCELLATIONS: Cancellations by customers after the required products are purchased for the specific project will be paid for by the customer as each leather colour product is custom mixed for the specific project.


9.1 This website is owned, operated and hosted within New Zealand, as such, these terms and conditions shall be governed by the laws of New Zealand.
9.2 The user hereby submits and consents to the jurisdiction of New Zealand.


These terms and conditions constitute the entire agreement with respect to use of the website and supersede any and all previous agreements, either verbal or written, with
respect to the use of this website.


Pelle Care Products Ltd

P O Box 2101


Ph (03) 687 4188

FP 0800 102 794

Em orders@pellecare.co.nz 



All contents of the website are:
Copyright © Pelle Care Products Ltd.

Website email web@pellecare.co.nz
Any rights not expressly granted herein are reserved.